Understanding your heating system
Meet Alaix. She might be new here, but she is very helpful and loves helping the good peeps of Bromley find the answers they need quickly.
She works late and at weekends and can help you book a service, boiler survey, or customer service call. You will find her in the chat box at the bottom of the screen.
Thinking about a new boiler or curious about how heat pumps work? You’re in the right place.
We know that upgrading or maintaining your heating system can feel like a big decision but it doesn’t have to be confusing. That’s why we’ve put together straightforward, honest advice to help you make sense of it all.
From understanding the differences between boilers and heat pumps, to knowing when it’s time for a service or repair, this section is here to give you clear answers, practical tips, and expert guidance.
Whether you’re planning ahead or tackling an issue right now, we’re proud to help homeowners across Bromley, South East London and North Kent stay warm, comfortable, and confident in their choices.
Your heating system is one of the hardest-working parts of your home but how much do you really know about it?
From how it heats your radiators to how it provides hot water, getting familiar with the basics can help you spot problems early, save on energy, and make smarter choices when it’s time for repairs or upgrades.
Whether you’ve got a combi, system, or conventional boiler, understanding how it all works behind the scenes means you can keep things running efficiently and avoid nasty surprises. And if you’re ever unsure, that’s exactly what we’re here for.
Choosing the right heating system isn’t one-size-fits-all, it depends on your home, your hot water needs, and how much space you’ve got. Here’s a quick breakdown of the most common boiler types to help you decide:
Combi Boiler
Compact and efficient, a combi (short for combination) boiler gives you heating and hot water from one single unit no hot water cylinder needed. It’s a great space-saver and ideal for smaller homes or flats where demand isn’t too high.
System Boiler
If your household uses a lot of hot water think multiple showers or a busy family home a system boiler might be the one. It heats your radiators and stores hot water in a separate cylinder, ready to go when you need it most.
Heat-Only (Conventional) Boiler
These traditional boilers are often found in older properties. They use a separate hot water cylinder and cold water tank, and they’re ideal if your current set-up is already designed for one. They also work well in areas with lower water pressure.
Not sure which one suits your home best? We’re here to help with honest advice and expert guidance.
Take charge of your comfort (and your energy bills) with the right heating controls. From traditional thermostats to the latest smart tech, we help you stay in control of your home’s heating, room by room.
Modern heating controls don’t just turn the heat on and off, they let you set temperatures, schedule heating times, and even adjust everything from your phone when you’re out and about. That means no more wasting energy heating an empty house and no more chilly surprises when you get home.
Whether you want something simple or are ready to explore smart options like Hive or Nest, we’ll guide you through what works best for your lifestyle and system.
We don’t just fit heating, we help you get the most from it.
We believe protecting your heating system is just as important as keeping your home warm. A well-looked-after boiler will run more efficiently, last longer, and save you hassle down the line.
One of the key steps to protecting your system is making sure it’s properly cleaned inside. Over time, sludge, rust, and debris can build up, reducing performance and increasing the risk of breakdowns.
That’s where magnetic filters come in. These clever additions help catch and remove debris before it causes damage keeping your system running smoothly. And in areas with hard water, a scale-reducing filter can also help prevent limescale build-up and protect against future issues.
Small additions. Big protection. All part of how we help you get the most from your heating.
Boiler acting up? You’re not alone. Most heating issues show early warning signs like strange noises, low pressure, or lukewarm radiators that are easy to miss until the system suddenly stops working altogether.
The good news? Many common boiler problems have simple causes, and with a bit of know-how, you can often spot them before they turn into bigger (and more expensive) issues. From ignition failures to leaking pipes or frozen condensate, every boiler fault tells a story and we’re here to help you understand what it means.
If your boiler’s showing an error code, losing pressure, or not firing up properly, don’t panic. Our Gas Safe engineers are trained to get to the root of the issue quickly and get your home warm again with minimal fuss.
Need help now? Check out our First Check List or get in touch with Bromley Energy for friendly, expert advice.
What’s Next for Home Heating?
Looking to cut carbon and future-proof your heating? You’re not alone. At Bromley Energy, we’re helping homeowners explore smarter, more sustainable options like air source heat pumps and solar-ready systems.
Heat pumps are a brilliant low-carbon option. They work in cold weather, cut your emissions, and could save you money in the long run.
Still love your boiler? That’s fine too. We’ll always give honest advice based on your home and budget whether you’re sticking with gas for now or planning a greener upgrade soon.
Let’s find the right heating solution together.
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